Skills: Strong problem-solving skills, customer service orientation, basic knowledge of computer hardware and software, excellent communication skills.
Software: Operating systems, productivity software, remote desktop tools.
Reduce labor costs by 70%. Keep budgets in check and gain skilled, experienced talent for much less than the cost of local, onshore hires.
Offer round-the-clock care. Ensure your clients can access tech support when they need it. Our IT support people can be there 24/7.
Onboard qualified people. Select from educated, qualified, and experienced candidates. Our people have the skills, certifications, and professional attitude your clients require.
Zero language barriers. Candidates speak fluent English, are keenly aware of American customs, and work from professional offices with advanced connectivity.
Scale easily with the #2 BPO. Grow or reduce your IT support team as demand shifts with a top BPO.
We’d love to tell you about our work, but our clients say it best.
Overcome IT talent shortages and improve staff retention rates. Choose skilled people from our extensive pool of pre-qualified candidates.
Ensure clients get the tech support they need. Our people have the qualifications needed to deliver expert support and care to your clients.
Deliver positive customer support with a team that speaks fluent, accent-neutral, English and are equipped with advanced communication tools.
With offshore outsourcing through Remote Employee, you can lower your technical support labor costs by 50% – 70%.
Choose the people you want on your team. We’ll provide qualified IT tech support candidates, you’ll conduct an interview and choose who to hire.
Our easy onboarding processes mean you can scale your team up –or down– in complete alignment with changing staffing needs.
Your offshore team is well taken care of. We pay fair wages, provide benefits and adhere to legal requirements and ethical labor practices.
Staff work from comfortable, professional offices equipped with the tools, technology, and connectivity solutions they need to perform their best.
Build your IT support team without the bureaucratic headaches. We handle all the paperwork, technology, and logistics, so you don’t have to.
* Projected savings are for reference only and may vary depending on employee experience and skill level.
Choosing Remote Employee for IT support outsourcing means partnering with a team that understands North American business needs.
Our skilled staff in the Philippines seamlessly communicates and provides top-tier support, ensuring your clients are satisfied.
Outsource with us to cut labor costs by up to 70% without sacrificing quality. Our rigorously trained team handles a wide range of technical issues, offering 24/7 support.
Our team works from professional offices with advanced connectivity tools, ensuring efficient and professional interactions.
With Remote Employee, you gain a reliable, cost-effective IT support team dedicated to helping your business succeed.
Skills: Strong problem-solving skills, customer service orientation, basic knowledge of computer hardware and software, excellent communication skills.
Software: Operating systems, productivity software, remote desktop tools.
Skills: Knowledge of computer systems, hardware, and software; problem-solving skills, technical expertise in specific technologies and applications.
Software: Operating systems, productivity software, network diagnostic tools, remote support tools.
Skills: Knowledge of specific hardware and software technologies, problem-solving and analytical skills, ability to handle complex technical challenges
Software: Advanced operating systems, specialized software applications, network administration tools.
Get people versed in your industry, products, and more. No two industries or companies are the same—your IT tech outsourcing people should be as nuanced as your products and customers.
At Remote Employee, we get that. It’s why we have a 97% client retention rate.
Trust us to find the best candidates to deliver superior support to your customers in any of the following industries:
Build your IT support team with qualified people dedicated to going above and beyond.
Once you select your preferred candidates, we can have your IT support team up and running in a matter of days. Our efficient onboarding process ensures a quick transition, minimizing any disruption to your operations.
We handle all the logistics, paperwork, and technology setup, allowing you to focus on your core business activities. With Remote Employee, you can swiftly integrate a reliable, skilled IT support team, ensuring your customers receive seamless care and uninterrupted support.
Yes, our flexible staffing solutions allow you to easily scale your IT support team up or down as your business demands change. Whether you need to expand during peak times or reduce during slower periods, we adjust to fit your needs seamlessly.
We provide a pool of pre-qualified candidates ready to join your team at any time. This flexibility ensures that you always have the right number of support staff, helping you manage costs efficiently while maintaining high-quality service for your clients.
We maintain the quality of our IT support services by employing experienced and certified professionals who undergo continuous training. Our rigorous selection process guarantees that only the best candidates are chosen to support your business needs.
Additionally, our advanced infrastructure and communication tools enhance the efficiency and professionalism of our support staff.
Regular performance evaluations and client feedback mechanisms are in place to maintain high standards and continuously improve our services, ensuring your customers receive exceptional support.
Outsourcing IT support to the Philippines offers several key benefits. First, it significantly reduces labor costs, allowing you to save up to 70% compared to hiring local staff. This cost efficiency enables you to allocate resources to other critical areas of your business.
Second, the Philippines boasts a highly skilled and educated workforce fluent in English and familiar with Western business practices.
This ensures seamless communication and high-quality support for your clients. The country’s robust infrastructure and advanced technology further enhance the efficiency and reliability of outsourced IT support services.
Ready to make securing qualified, caring IT support talent less stressful and less costly?
It’s time we talk.
Select a day and time in the calendar that works for your schedule. We’re happy to discuss your recruitment and hiring needs.
Reduce Labor Costs: Save up to 70% on IT support expenses with our affordable offshore solutions.
24/7 availability: Ensure continuous support with a team ready to assist your clients around the clock.
Qualified professionals: Hire skilled, certified IT support staff fluent in English and familiar with American business practices.
Scalable workforce: Easily scale your IT support team up or down based on your business needs and market demands.
Hassle-free management: Focus on your core business and let the #2 ranked BPO handle the recruitment, onboarding, and administrative side of things.
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