Responsibilities: Manage customer inquiries, process orders, handle returns and exchanges, and provide product information.
Software Expertise: CRM platforms, live chat software.
Specialized talent pool: Access top ecommerce customer service specialists through our thorough selection process.
Custom-tailored solutions: We match you with the perfect candidates, from entry-level support to experienced pros.
Seamless hiring: We manage everything from screening to onboarding, eliminating recruitment headaches.
Professional workspace: Your offshore staff works in top-tier offices equipped with the latest technology.
Robust data security: Strict protocols ensure your data’s confidentiality and integrity are always protected.
Here’s what our clients have to say about our services.
Directly shape your team’s training. We recommend team members who are educated, experienced, and aligned with your goals.
Save up to 70% on labor costs. Hire premier talent from the Philippines at a fraction of local costs.
Prioritize key business activities. Your team manages ecommerce customer service, allowing you to focus on essential business tasks.
Enjoy lower turnover with one of the industry’s best retention rates. A stable team means consistent quality.
Adapt to changing needs effortlessly. We tailor your team size for any project duration or ongoing requirements.
Expect unmatched accuracy and reliability in all work. Our staff excels with the latest tools, ensuring top-quality outcomes.
Access a wide array of skilled ecommerce professionals. Our rigorous selection process ensures high proficiency and accuracy in all work performed.
Integrate new staff smoothly with existing processes. Our tech solutions ensure seamless team expansion.
Expand your team without the bureaucracy. Avoid the paperwork and stress of setting up an overseas office.
* Projected savings are for reference only and may vary depending on employee experience and skill level.
We deliver something better. Instead of outsourcing, build your own remote team with vetted, handpicked team members recommended by a top 10 BPO.Â
When you choose Remote Employee and team members based in the Philippines, you tap into a workforce steeped in a culture that prioritizes business acumen and customer service excellence.
This is much more ecommerce customer service outsourcing.
Your future ecommerce customer service team is not only tech-savvy but also committed to delivering outstanding, seamless customer interactions.
Our team members are proficient in English, ensuring smooth communication and integration with your business practices.
Moreover, when you hire with Remote Employee, you save up to 70% on labor costs compared to in-house hires.
Responsibilities: Manage customer inquiries, process orders, handle returns and exchanges, and provide product information.
Software Expertise: CRM platforms, live chat software.
Responsibilities: Craft and implement digital marketing strategies, oversee online ad campaigns, enhance SEO practices, boost ecommerce site traffic, and elevate brand presence and sales.
Skills: Expertise in digital marketing tools, SEO savvy, adept with online ad platforms, strong analytical skills, and capacity to analyze campaign performance.
Book a consultation with us today to learn how we can help.
Collaborate with team members dedicated to elevating your ecommerce customer service.
Leverage a dynamic extension of your team and unlock customer insights that propel your business forward.
Your new team members deliver services that enable you to exceed customer expectations and foster business growth, including:
As your recruitment partner, we’re committed to elevating your business to new heights.
Build your team with ecommerce specialists hand-picked by recruitment experts.
Integrate local and remote teams with the latest in technology and security. We help you recruit and hire your own team, in the Philippines and beyond.
We manage every aspect of the hiring process, from screening candidates to onboarding new hires. This eliminates the usual recruitment headaches and ensures a smooth transition for your new team members.
Our comprehensive approach allows you to focus on your core business activities while we handle the administrative details.
We offer ongoing support to ensure your team operates smoothly. We handle all compliance and reporting, provide continuous training and development for your team, and offer expert assistance to address any issues that may arise.
Our goal is to make sure that your business runs efficiently with minimal disruption.
Absolutely. We offer flexible scalability, allowing you to adjust your team size according to your business needs.
Whether you require additional support for a short-term project or ongoing assistance, we can tailor your team size to meet your specific requirements.
Our professionals are selected through a thorough vetting process and are trained to excel in their roles. They are proficient in using the latest tools and technologies to ensure accurate and reliable service.
Additionally, we provide continuous support and training to keep our team members up to date with industry best practices.
We can fill a wide range of eCommerce customer service roles, including customer service representatives, technical support specialists, and more.
We tailor our services to meet your specific needs, making sure you get the right talent for each role.
Ready to transform your eCommerce customer service with top-tier talent?
Our team at Remote Employee is here to show you how we can elevate your customer service operations. Let’s discuss how we can help your business succeed.
Save up to 70% on labor expenses without sacrificing quality by hiring top-tier customer service professionals from the Philippines.
Stop recruitment headaches. We manage everything from screening to onboarding, ensuring a seamless hiring process.
Rely on top-tier talent. Our selection process gives you highly skilled and experienced customer service specialists dedicated to exceeding your expectations.
Facing high turnover? Enjoy one of the industry’s best retention rates. We give you a stable and consistent customer service team.
Keep data secure. Our robust security measures protect your sensitive information.
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