Get the right people for the job. Hire from a vetted pool of recommended candidates bringing skills in technical support, email support, multi- and omnichannel support, CRM systems, inbound sales, and more.
Lower payroll costs up to 70%. Enjoy transparent pricing, and maintain direct oversight over your labor costs and who joins your team.
Hire qualified professionals. Leverage our extensive pool of talented candidates carefully vetted through a rigorous selection process.
Boost customer satisfaction with qualified, talented customer support professionals who speak accent-neutral English and are available when your clients need them.
Scale operations on your terms. Easily meet increasing demand. As the #2 top BPO, we can handle your large volume staffing needs with efficient onboarding processes.
Take HR off your to-do list. After you select the candidates you want, leave the rest to us. We’ll handle the payroll, taxes, benefits, technology tools, and more.
We’d love to tell you about our work, but our clients say it best.
Tired of the endless turnover in your customer support team? Choose from pre-vetted, qualified candidates who fit your business’s needs.
Outsource some or all of your customer support, including call center tasks, customer complaint resolution, technical support and CRM management.
Ensure positive customer experiences with a team that speaks fluent, accent-neutral, English, and blends seamlessly into your business.
Save up to 70% on labor with offshore staffing to the Philippines…just like the biggest ecommerce, technology, and financial services companies do.
Interview candidates, provide the same training you do onshore, set goals, and manage employees like you do with in-house staff.
Navigate seasonal demands and your business’s growth needs with none of the baggage of payroll. Scale up or scale down on short notice.
Gain a competitive advantage and raise customer satisfaction by providing 24/7 support at a price you can afford.
Your offshore team will use the same CRM and phone systems you do. Our experts will help integrate your systems for seamless operations.
Your Remote Employee staff will work from the comfort of our office buildings. We equip them with the tools and connectivity you need them to have.
* Projected savings are for reference only and may vary depending on employee experience and skill level.
Up to 70% lower costs, access to talented staff, and happier customers…it’s that simple.
Work with passionate professionals who take pride in their work and are committed to keeping your customers happy.
Hire qualified, experienced individuals at a fraction of the cost of an onshore employee.
Our customer service professionals are fluent English speakers with keen awareness of American culture. Enjoy natural communication and ensure friction-free experiences for your customers.
Get the right people for the job. Hire from a vetted pool of recommended candidates bringing skills in technical support, email support, multi- and omnichannel support, CRM systems, inbound sales, and more.
Whether it’s a junior-level call center agent or an escalations manager, we have the people you want your customers engaging with. Choose from junior, intermediate, or senior level professionals.
Grow your team without investing in equipment, HR personnel, or office space. We provide everything your Remote Employee hires need to perform their job, including benefits and growth opportunities.
With a 97% customer retention rate, we know a thing or two about the importance of customer service.
Provide technical support to a client, prevent cart abandonment with omnichannel support, and more – all with Remote Employee.
We are geared to support all industries, including:
Work with friendly, intelligent, articulate customer service reps ready to provide support with the latest in service technology from our world-class office spaces.
End the cycle of recruiting, training and losing customer service reps.
Hiring offshore customer service agents through Remote Employee offers several key benefits.
First, you can significantly reduce labor costs while maintaining high-quality service. Our agents are highly trained and experienced, ensuring that your customers receive top-notch support.
Second, we provide a seamless integration process, so your offshore team can quickly adapt to your existing operations. This means minimal disruption and a smooth transition.
Finally, we offer flexible scaling options to meet your business needs, whether you need more agents during peak seasons or want to expand your support team as your business grows.
Yes, for all intents and purposes you have complete control over your Remote Employee team member. You will train them as you would an onshore hire, integrate them into your team, and monitor their performance as well.
You can set clear expectations, provide feedback, and make adjustments as needed to align the team’s performance with your business goals.
Additionally, our management support is always available to assist with any challenges, ensuring your offshore team consistently meets your standards and delivers exceptional service.
Your staff will work out of the state-of-the-art office spaces that we own and operate. Our offices are comfortable environments equipped with the tools, technology, and amenities they need to perform their best.
Additionally, our offices are outfitted with advanced connectivity so your business will never be interrupted by connection issues or outages.
Integrating an offshore customer service team into your existing operations with Remote Employee is a seamless process. We start by providing a vetted list of qualified candidates that you will interview and choose from.
We will onboard your team members and set up the necessary infrastructure they need to serve customers on your behalf. We’ll also manage the payroll, benefits, taxes, and other legalities. We pay your people fair wages and always adhere to ethical labor practices.
With access to state-of-the art technology, we’ll ensure your team can integrate with your existing technology and solutions.
Remote Employee can fill a variety of customer service roles to suit your business needs. These include customer support representatives who handle inquiries and resolve issues, technical support specialists to assist with complex technical problems, and live chat agents for real-time online support.
We also provide sales support agents who can help with order processing and upselling, as well as email support representatives to manage customer communications efficiently.
Additionally, we offer roles such as social media support agents to engage with your customers on various platforms.
Positions we regularly help companies fill include:
Ready to make securing qualified, engaging talent less stressful and less costly?
Select a day and time in the calendar that works for your schedule. We’re happy to discuss your recruitment and hiring needs.
Exceed customer expectations with customer service agents fully fluent in English and dedicated to strengthening customer relationships.
Say good-bye to recruitment challenges. Let us find the best fit people for your team. We’ll handle recruitment so you can focus on your business.
Fill vacancies fast. Don’t wait weeks or months for key roles to be filled. We can fill your customer service roles quickly.
Partner with industry leaders. We’re #4 on the Outsource Accelerator Top 10 list and have a 97% client retention rate.
Comprehensive outsourcing services. You tell us the roles you need filled, and we’ll handle the rest! Leave recruitment, payroll, benefits, equipment to us.
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